Welcome to Hiplay Travel: 15 years of expertise in global tourism, dedicated to serving international travelers with premium travel experiences and optimal travel services worldwide

About us

Hiplay Holiday, making travel simpler

Hiplay Travel
The world's first 1+1 tour guide butler travel model
Hiplay Holiday
Since 2012, Hi Fun Travel has successfully transformed from a traditional travel agency into an internet-based tourism e-commerce company focusing on global destination travel reception services. Starting from 2014, it has been dedicated to receiving foreign tourists and overseas Chinese visiting China from around the world, offering various customized travel services.
Its affiliated companies include Zhangjiajie New Route International Travel Service Co., Ltd., Zhangjiajie Wankang International Travel Service Co., Ltd., Changsha Hi Fun Global Technology Co., Ltd., Hi Fun Butler Travel Service (Guangdong) Co., Ltd., and Hunan Hi Fun Butler Travel Consulting Co., Ltd. The total number of employees exceeds 200. Its developed travel destination markets include Zhangjiajie (Hunan), Guizhou, Sanya, Enshi, Inner Mongolia, Jiangxi, Tibet, Xinjiang, Qinghai, Harbin, Sichuan, Yunnan, Hong Kong, Macau, Thailand, Bali, Vietnam, and many other global destinations.
Since its establishment, the company has always adhered to the business principle of establishing itself on integrity and prioritizing service, gathering various industry elites, and taking exploration, innovative service, service, and re-service as its corporate mission, striving to build the most influential leading brand in the internet destination travel service industry.
Hiplay Holiday – Always Pursuing Excellence
After more than 10 years of testing, let the data witness our truest strength!
2012成立
Established in 2012

The company was established in 2012 and has been deeply engaged in the tourism industry for 13 years.

860,000+
860,000+

We have accompanied over 890,000 travelers from around the world to explore the globe.

1000+
1000+

Providing thousands of travel itineraries covering different regions and themes.

60+
60+

Offering 60+ small-group itineraries for in-depth experiences at favorable prices, adding warmth to your travels.

200+
200+

Over a hundred Chinese-English bilingual travel consultants provide you with one-on-one personalized consulting services.

40000+
40000+

This year, over 40,000 guests have chosen to travel with us and gained perfect journeys.

4.9+
4.9+

Extremely high ratings: “Very Satisfied!” We have received a 4.9-star rating on TripAdvisor.

4.9+
4.9+

99% recommended. We have earned a 4.9-star rating on Trustpilot.

Our Gold Medal Travel Consultant Team

We have a gold medal team composed of hundreds of professional travel consultants, each with at least six years of frontline service experience. From the moment you contact us, your dedicated consultant initiates a “one-on-one full-process follow-up” mode: patiently answering questions and assisting with document preparation before departure; responding to real-time needs during the trip (such as temporary adjustments, emergency assistance, etc.), ensuring issues can be reached anytime and resolved quickly.

陈来芬
Chen Laifen
陈佩佩
Chen Peipei
李莉
Li Li
凌芝
Ling Zhi
刘俐丽
Liu Lili
罗丁玲
Luo Dingling
朱晨
Zhu Chen
周亮
Zhou Liang
杨妮
Yang Ni
吴艳妮
Wu Yanni
王星彬
Wang Xingbin
马水清
Ma Shuiqing
Development History
Development History (2012–2025)
1
2012 Year

stablishing the First Internet-Based Self-Guided Tour Club in Zhangjiajie, Hunan

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2013 Year

Pioneering the nation's first "1+1" butler-style self-guided tour service, beginning to serve foreign tourists as well as overseas Chinese and Chinese nationals. The team has expanded to 100 members, with new travel destinations added, including Guizhou, Sanya, Inner Mongolia, Harbin, and more.

13
2017 Year
Established branch offices in Guangdong and Changsha, Hunan, with the team expanding to 200 members. New tourist destinations have been added to the market, including Tibet, Xinjiang, Qinghai, Yunnan, Thailand, and other diverse types of travel destinations.
 
 
 
 
 
 
 
 
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2021 Year

Established a branch office in Wuhan, and maintained stable and sustainable development even during the pandemic.

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2023 Year

For the first time, the number of international visitors and overseas Chinese tourists exceeded 100,000+, with an annual tourist satisfaction rate exceeding 98%.

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2025 Year

Vigorously promoting major tourist destinations across China, and establishing strategic partnerships with tourism industry professionals from Malaysia, Singapore, Indonesia, Taiwan, Europe, America, and other regions.

Why Choose Our Team
Exclusive Travel Consultant

From the initial consultation, a one-on-one professional travel consultant will be arranged to provide you with full travel services.

Professional Travel Services

A professional travel planner with years of experience in travel services will recommend the most suitable travel itinerary for you.

Thoughtful travel care

From the beginning to the end of your journey, travel experts and guides will attend to every one of your needs and respond promptly.

24/7 all-day service

Our professional travel team will provide you with round-the-clock travel service support, ensuring a safe and smooth journey from start to finish.

Customers' wonderful travel moments

Over the past decade, our agency has successfully served over 100,000+ travelers, helping them enjoy their holiday trips. Below are some wonderful travel photos shared by our clients.

Our Customer Reviews
Zhang Ming
Just finished a 7-day trip to Yunnan, and the experience far exceeded expectations! Special thanks to our consultant Cici, who started patiently communicating with us six months ago and adjusted the itinerary three times based on our preferences. The most delightful surprise was the hiking route around Lugu Lake that she recommended—it avoided the crowds, and the scenery was absolutely breathtaking. The hotels arranged throughout the trip were also clean and comfortable, and the guide provided in-depth explanations of the local culture. Already recommended it to my colleagues!
Li Wanting
It was my first time customizing a 5-day private tour in Yunnan with HiPlay Travel, and the service was truly meticulous. Before departure, I received a detailed travel guide and weather reminders, and they thoughtfully prepared an emergency medical kit. Our guide, Master Wang, was extremely professional—not only was he familiar with the best photo times for each attraction, but he also took us to taste authentic wild mushroom hotpot. The pace of the entire itinerary was relaxed, making it perfect for traveling with parents.
Mr. Chen
Due to work requirements, I needed to host several foreign clients on a tour of Zhangjiajie and chose HiPlay’s English service. Their bilingual consultants communicated fluently, and the arranged guide spoke very fluent English, offering professional and engaging explanations of the geological landscape. The clients were full of praise for the misty scenery of Tianzi Mountain, and the vehicle arrangements throughout the trip were also very comfortable. It was a highly successful business reception experience!
Aunt Wang
I joined a 5-day senior group tour to Guizhou with a few old friends, and the itinerary was exceptionally considerate! There was no forced shopping, and ample time was given for photos and rest at each attraction. Our guide, Xiao Zhang, helped us along the mountain paths the whole way and even took the initiative to take many group photos for us. My favorite part was the long-table banquet in Xijiang Thousand Households Miao Village—the atmosphere was lively and authentic. I’ll definitely choose HiPlay again in the future!
Mr. Liu
In order to capture the golden sunrise over the Meili Snow Mountain, I opted for HiPlay’s photography customized tour. They not only arranged a hotel in the best viewing location, but the guide also took us to the shooting spot as early as 4 a.m. The vehicle stopped anytime along the way for us to take photos, and the guide, being a photography enthusiast himself, offered lots of shooting advice. The final photos turned out absolutely breathtaking—highly recommended to fellow photography enthusiasts!
Ms. Zhao
I took my child to participate in the Sanya parent-child package, and the attention to detail was exceptional! Not only did they prepare children's beach toys, but the hotel also arranged a family suite. The guide even performed magic tricks to entertain the kids, and the itinerary included fun activities like shell collecting and sand sculpture. The most touching moment was on my child’s birthday—the hotel surprised us with a birthday cake. I later found out that it was a thoughtful surprise arranged in advance by the consultant!
Mr. Zhou
I took my family, who had returned from overseas, on a classic Tibet tour, and HiPlay has extensive experience with high-altitude travel. They repeatedly checked on our health conditions before departure and stocked the vehicle with plenty of oxygen tanks. The guide continuously reminded us of precautions along the way and adjusted the itinerary to help my family gradually acclimate to the altitude. The explanation at the Potala Palace was particularly impressive, and my family said it was the most unforgettable trip since returning to China.
Miss Qian
It was my first time joining a group tour alone, and I was a bit worried, but the 6-person small group experience with HiPlay was excellent! The group members were all young people, and the guide quickly broke the ice. During the cycling trip at Erhai Lake, they thoughtfully arranged a follow-up photography service, and after the trip, I received a collection of professionally edited photos. In the evening, everyone went to a local pub recommended by the guide, and I made new friends—it felt as reassuring as traveling with familiar people.
Mr. Sun
This is my third time choosing HiPlay, and this time I experienced the Chiang Mai, Thailand tour. The high standard was still maintained—the local Chinese-speaking guide was very humorous and took us to many non-touristy night markets. The biggest surprise was that their app allows direct contact with 24/7 customer service; I even got an instant reply when asking about currency exchange in the middle of the night. I’ve now become a loyal fan and have already booked next year’s Xinjiang tour!
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